Low prices alone are no longer enough to guarantee success in discount retail. Chains also have to give shoppers a reason to keep coming back, whether that means new products, viral merchandise, rewards, or making in-store shopping easier. Five Below has spent the past year changing all three. Now its latest results suggest shoppers are
Costco usually makes its decisions with members in mind. That’s especially important because membership fees account for a huge share of the company’s profit. “Costco’s membership fees contributed some 72% to its operating income last year,” according to Retail Dive. That makes gaining and retaining members pretty important, if not the most important, business metrics
T-Mobile is quietly offering a new low-priced phone plan after it recently frustrated customers with a series of price increases and discount changes. For instance, earlier this year, the carrier raised a monthly billing fee and doubled the rate customers pay to make calls while traveling outside the U.S. By June, T-Mobile had discontinued several
While artificial intelligence (AI) might be able to write a bad version of this article at a much lower price than what a human writer charges, the technology has its limitations. “AI, without question, is changing work,” Lowe’s CEO Marvin Ellison told The Wall Street Journal. “But somebody will still be required to crawl under
Americans have become value-driven when it comes to what goes into their shopping carts at grocery chains. “Consumers aren’t necessarily buying less. They’re becoming more strategic. With 75% indicating that they’re stressed about grocery bills (up from 73% last year), it makes sense that shoppers are looking for ways to maximize value from every trip,”
A Mexican restaurant institution is closing one of its well-established locations, ending more than four decades of service at a site that has been part of the city’s dining scene since the early 1980s. The closure is part of a broader series of changes for the restaurant operator, which has shut down locations across its
When people talk about shoplifting and organized retail crime (ORC), they tend to focus on the bottom-line impact on businesses. That makes sense because the numbers aren’t small, according to the National Retail Federation’s (NRF) The Impact of Theft & Violence 2026 report. “The 2026 report demonstrates a concerning shift as criminals move beyond traditional
Full-service restaurant chains are having difficulties in 2026 with several businesses filing for bankruptcy, closing locations, and in some cases, shutting down all of their restaurants. Business disputes that result in lawsuits have been common cause of closures and bankruptcy filings among dining chains. Among the restaurant operators already facing litigation are Buttermilk Eatery chain owner
Anyone who shops at TJ Maxx or Marshalls knows the routine. You walk in without a list, dig through the racks, and leave with something you did not plan to buy. That treasure-hunt habit has powered The TJX Companies (TJX) for decades. So when the company’s flagship Marmaxx division posted its softest sales growth in
For generations of shoppers, stepping into a Victoria’s Secret or PINK store was a familiar part of the mall experience. The pink walls, distinctive branding, and signature Bombshell fragrance helped make the retailer one of the most recognizable names in lingerie and beauty. But the retail landscape has changed, and so has Victoria’s Secret. After